EXHAUST, WHEELS & RIMS IMPORTANT NOTICE!
We use Douglas wheels to make our custom wheel designs, these are all made from .190 aluminum. Please understand that these wheels are not balanced, and may have a slight wobble, they are also inclined to have some very minor nicks sometimes, that is just the way they are made, whether you buy from us or anybody else the Douglas wheels are all the same. We do our best to select the best wheels for cutting.
Price Match & Beat Policy: We will match and then beat any of our USA competitor prices on any NCY products. The competitor must have a legitimate store, the items must be in stock, the item & price must be listed in print. Ebay, and other auction websites are exempt from this price guarantee policy.
Returns and Exchanges: We do our best to make sure that you're happy with the items you receive. Items may be returned in new and re-sellable condition within 15 days from their date of delivery. Due to the nature of the following items we do not accept refunds, returns or exchanges on: exhausts, belts, electrical components, engines, engine swap mounting brackets, wheels or hubs, Fatty Kits, conversion kits, or special order items. Wheels and exhaust are not stock items, and are made when an order is placed. All electronic components are tested before they are shipped out to our customers. A credit will be issued within 10 days of us receiving the returned items.
A 20% restocking fee will be charged on all engine parts returned unused.(pistons, rings, oil pump, cranks, camshafts, cylinders, heads, etc.)
HOW DO I RETURN AN ITEM:
Step 1: Make a copy of your receipt, and enclose it with the merchandize. Shipping charges are never refunded.
Step 2: Package items for return: Package items securely and seal in a cardboard box. Heavy and fragile items should be shipped back in a new cardboard box with adequate padding and void filler.
Step 3: Ship package: Mail the package to the address below. Please be sure to insure your package or we cannot take responsibility for packages that do not make it back to our warehouse.
Return/Exchange Address: Returns Department
5834 Atlanta Hwy
Alpharetta, GA 30004
Warranties: We pass on to our customers all warranties made by the products manufacturer, who has sole responsibility for performing such warranties. When a manufacturers warranty is provided, its terms and conditions will be stated in the products description. The manufacturer shall be solely responsible for any damage to person or property arising from the design, manufacture, testing, or use of its products, and we accept no liability for such damages. We make no warranty as to products distributed by us, expressed, or implied, including without limitation any warranties of merchantability and fitness for a particular purpose. We shall not be liable for indirect or consequential damages. Manufacturers warranty does not extend to incorrect installation or to consumer misuse or neglect of products. Performance or upgraded engines are not covered by any warranty at all, implied or other. Stock engines carry a 6 month warranty on internal engine parts only, not labor.
Sales Tax: Orders shipped to Georgia are subject to 7% state sales tax.
Credit Card Security: We know customers are concerned about credit card security. Your credit card numbers are never kept on file, and are deleted after your order has been fulfilled.
Identifying Information: In general, you can visit monsterGY6.com without telling us who you are or providing any information about yourself. In some areas of monsterGY6.com, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with product support issues or to follow up with you. Generally, monsterGY6.com requests identifying information when you:
Place an order.
Request a special service.
Request information from customer service.
In these instances, monsterGY6.com may ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services.
What monsterGY6.com Will Do With Your Information: If you choose to give us personal information for any of the purposes above, this information is retained by monsterGY6.com and will only be used by monsterGY6.com to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to help complete an order.
monsterGY6.com does not share, rent, or sell any personally identifying information provided through our site such as your name or email address to any outside organization for use in its marketing or solicitations.
monsterGY6.com On-line Store: When purchasing products through the our web site, the order form will ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer addresses that are entered incorrectly.
Third Party Links: monsterGY6.com does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave monsterGY6.com, monsterGY6.com cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.
Children's Privacy Protection: monsterGY6.com is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.